Partners & Platforms
Trusted tools, tech and people I work with.
Powering Progress Through Proven Partnerships
Discover the technologies and partners I collaborate with to bring ideas to life — accelerating delivery, enabling scale, and ensuring quality in every solution I help shape.
Technology Ecosystem
🚀 Customer Platforms & Cloud Services
- Salesforce: CRM, Service Cloud, Marketing Cloud, Communities, Experience Cloud, and AppExchange integrations.
- Genesys Cloud: Contact Centre and Telephony integration for omnichannel service.
- Microsoft Azure: Identity & Access Management (IAM), enterprise hosting, and API management.
- AWS: Data Lake integration, automation, storage, and analytics.
- Google Cloud & Firebase (where relevant): For scalable customer-facing services.
🧰 DevOps & Delivery Tooling
- Jira & Confluence: Agile project and product delivery.
- Miro: Remote collaboration and design thinking.
- GitHub / GitLab: Source control and versioning.
- ScheduleOnce / iAuditor: Field service scheduling and audit support.
🌐 Integration & Automation
- MuleSoft: API-led connectivity across platforms.
- Zapier & Workato: Workflow automation and lightweight integration.
- CoreLogic & NZ Post APIs: Address validation and location services.
- Salesforce Flow / Process Builder: No-code and low-code automation.
🗂 Productivity & Communication
- Microsoft 365 / Exchange: Email, collaboration, and workflow tools.
- Slack & Teams: Cross-functional team communications.
- Drupal: Public website CMS integration for marketing and communications.
Strategic & Delivery Partners
Collaboration That Drives Outcomes
Behind every successful digital solution is a strong network of partners — from design to delivery, strategy to scale. I work closely with experienced teams and trusted advisors to ensure every project delivers measurable impact and long-term value.
Consulting & Implementation Partners
- Merkle New Zealand – Salesforce delivery and digital transformation leadership.
- Deloitte Digital – Advisory and cross-functional implementation support.
- Datacom NZ – Technology services, field support, and cloud enablement.
- Sysdoc – Business transformation, process design, and change management.
- Circini – Capability uplift and business readiness support.
- Waxeye – Digital content, animation and brand storytelling.
- FCB Aotearoa – Brand strategy, marketing automation and communications planning.
- Vodafone NZ – Mobile device management, provisioning, and field mobility services.
- Internal Teams – Service delivery collaboration across enterprise initiatives.
Cross-Functional Delivery Squads
Fast, focused delivery across partners and platforms
Agile squads unite the right mix of skills to deliver outcomes — not just outputs.
What’s in a Squad
Product Owner
Drives vision and value
Delivery Lead
Keeps momentum and alignment
Business Analyst
Defines needs clearly
UX/UI Designer
Crafts user-first experiences
Developers
Build, integrate, and scale
Testers/QA
Assure quality and stability
What They Deliver
Seamless partner integration
Platform-enabled customer journeys
Rapid prototyping and iterative releases
Clear alignment between business and tech
Core Cross-Functional Delivery Squads
1. Customer & Product Squads
Focus on delivering value to end-users and improving customer journeys.
Includes:
- CX & Journey Squad
- Sales & CRM Squad
- Service & Support Squad
- eCommerce & Digital Sales Squad
- CIAM (Customer Identity) Squad
📌 Primary owners: Product, Marketing, Digital, Customer Service
2. Platform & Engineering Squads
Provide the technical backbone, integration, and scalable platforms.
Includes:
- Platform Engineering Squad
- Integration & API Squad
- Security & Compliance Squad
- Workplace & Collaboration Squad
📌 Primary owners: IT, Architecture, Cybersecurity, Internal Ops
3. Data & Intelligence Squads
Turn data into insight, enabling smart decisions and performance tracking.
Includes:
- Data & Insights Squad
- Finance & Billing Squad
- Innovation & Emerging Tech Squad
📌 Primary owners: Strategy, Finance, CTO Office
4. Enablement & Governance Squads
Support delivery quality, change management, and partner success.
Includes:
- Partner Enablement Squad
- Change & Release Management Squad
- PMO / Portfolio Ops
📌 Primary owners: Transformation Office, Delivery, Partner Mgmt
My Approach to Platforms
Built for Business. Designed for People.
Technology is a means to an end — the right platform should simplify, scale, and serve real human needs. Whether it’s a low-code MVP or an enterprise-wide transformation, I align solutions with outcomes and ensure that platforms evolve with the business.
Core Principles:
Fast, frictionless, and future-proof
Aligned with users, not just systems
Designed for growth, insight, and automation
Evolving Stack
Always Exploring. Always Improving.
The digital landscape never stands still — and neither do I. I continuously evolve my tools and partnerships to stay ahead of the curve, ensuring every client has access to the best fit-for-purpose technologies available.
Let’s Collaborate
Ready to build something great together?
Whether you’re a startup looking to scale or an enterprise modernising legacy systems, let’s talk about how we can align the right partners and platforms for your success.