Emergency Management Hub
Be Ready. Stay Connected. Respond Faster.
A purpose-built command and coordination platform designed to unify emergency response, operational readiness, and recovery — all in one centralised hub.
New Zealand needs a bold, integrated approach to emergency management.
Whether it’s natural disasters, infrastructure outages, public health events, or civil emergencies — the Emergency Management Hub offers real-time situational awareness, cross-agency collaboration, and the tools to move swiftly from insight to action.
Developed with government, iwi, emergency services, councils, and businesses in mind — this is your digital front line for coordinated resilience.
Real-Time Dashboards
AI-Powered Insights
One-Click Action Paths
Explore Your Emergency Management Hub
Be Ready. Stay Connected. Respond Faster.
Identify risks. Reduce exposure. Strengthen resilience.
Purpose
The Reduction tab is the strategic foundation of your emergency management lifecycle. It brings together intelligence, policy, infrastructure, and community-driven action to minimise the impact of disasters before they occur. Powered by real-time data, predictive analytics, and integrated planning tools, the Hub turns foresight into action.
Use Cases
- Identify risk hotspots across New Zealand
- Inform long-term land-use, infrastructure, and funding decisions
- Support data-driven risk mitigation planning
- Engage communities in proactive resilience work
- Strengthen national compliance and regulatory alignment
- Track progress and share success stories
Audience
- National Emergency Agencies
- Civil Defence Coordinators
- Infrastructure & Urban Planners
- Local Government
- Iwi and Community Resilience Leaders
- Policy Advisors & Researchers
Dashboards
Map and quantify risks across Aotearoa using science-backed hazard data and dynamic geospatial overlays.
- Live hazard maps: earthquakes, tsunamis, floods, fires, slips
- Regional vulnerability scores
- Community exposure dashboards
- Predictive AI modelling (optional integration)
Turn assessments into action with structured plans to address and mitigate risk.
- Infrastructure resilience status (roads, power, comms)
- Seismic and climate adaptation tracking
- Land-use planning overlays
- Mitigation project pipelines
Support iwi, hapū, local councils, and communities to build their own preparedness and response capacity.
- Marae and community risk profiles
- Education campaign tracking (e.g. Get Ready)
- Community planning templates
- Volunteer and liaison management
Ensure all risk reduction efforts are underpinned by sound, enforceable frameworks.
- National and regional policy viewer
- Compliance and implementation tracker
- Cross-agency strategy alignment
Decision logs and regulatory updates
Track funding flows and prioritise projects that deliver the highest resilience return on investment.
- Multi-agency investment map
- Project cost-benefit summaries
- Treasury submission tracker
- Funding lifecycle and ROI visuals
Advance risk understanding and test next-gen solutions through national and global partnerships.
- Crown Research Institute and university collaboration logs
- Innovation projects dashboard
- Global case study library
Lessons learned archive
Plan for systemic, long-term challenges driven by climate change.
- Sea level rise projections
- Managed retreat registers
- Sector vulnerability profiles
- Climate KPIs and adaptation strategies
➡️ Go to Readiness & Response
Prepare thoroughly. Respond decisively.
Prepare thoroughly. Respond decisively.
Purpose
The Readiness & Response tab is the operational heart of the Emergency Management Hub — built to enable real-time decision-making, inter-agency coordination, and situational awareness across all levels of emergency response.
Designed to work within the NZ Coordinated Incident Management System (CIMS), this tab ensures clarity of roles, visibility of resources, and speed of action when it matters most.
Use this Tab to...
- Command live emergencies at all scales
- Coordinate agencies and deploy resources efficiently
- Monitor safety and situational risk in real time
- Communicate accurate, timely updates internally and publicly
- Ensure consistent, structured responses to evolving situations
- Transition seamlessly to recovery when the time comes
Who it’s for
- Civil Defence Emergency Managers
- Incident Controllers and Coordinators
- NZ Police, Fire and Emergency NZ, St John, NZDF
- Iwi and Local Response Leaders
- Lifeline Utility Operators
- Media and Information Officers
- Volunteer and Welfare Managers
Dashboards
Chain of Command
🟩 Local/Operational Level
Local Controller
John Doe
Local Controller
Leads emergency management response in a specific territorial authority (city/district).
Deputy Controller
John Doe
Group Controller
Leads emergency response across the region; has legal powers under the CDEM Act.
Emergency Operations Centre (EOC)
Emergency Services (Police, Fire and Emergency NZ, St John)
Provide frontline response.
Local Recovery Manager
Welfare Manager
Coordinates welfare services (evacuation centres, food, shelter, etc.).
Logistics Manager
Manages resources, supply chains, and infrastructure needs.
Planning & Intelligence Manager
Collects data, forecasts needs, and develops action plans.
Operations Manager
Executes the plan — manages response activities and teams on the ground.
Public Information Manager (PIM)
Coordinates all communications to the public and media.
Safety Officer
Ensures responder safety and wellbeing.
Liaison Officer
Maintains contact and coordination with external agencies and partners.
Information Management Officer
Ensures accurate collection and reporting of response data.
Controller’s Support Staff
Includes executive assistants, scribes, runners, and admin support.
Live Event Summary
🛑 Incident Name / Type / Event ID
📍 Location(s)
🧭 Classification (e.g. Level 3 – Major Event)
🔔 Activation Status (e.g. National Response Level: Red)
⏰ Start time / Duration / Time to Next Briefing
🔄 Status: Evolving / Stable / Escalating / De-escalating
Situation Room View
Next Action Checkpoints
| Priority | Action | Assigned | Status | Due |
|---|---|---|---|---|
High |
Activate evacuation centre |
Ops Lead |
In Progress |
14:00 |
Medium |
Deploy mobile comms unit |
Logistics |
Pending |
15:00 |
Critical Infrastructure
- Power
- Roads
- Water
- Comms
Decision log
| TIme | Decision | Made By | Status |
|---|---|---|---|
13:45 |
Raise activation to Level 3 |
Controller |
Actioned |
14:10 |
Suspend local transport |
Safety Officer |
Pending |
Data & Comms Feed
📡 AI Situational Analysis
- Auto-generated bullet points every 5–15 minutes
- Highlight anomalies, critical changes, or forecasted shifts
- Tag with urgency levels and affected zones
🔄 Integrated Updates Feed
- Pulls structured updates from each function (Intel, Ops, Safety)
- Filter by source or tag (e.g., “infrastructure”, “health”, “logistics”)
| Source | Time | Update Snippet |
|---|---|---|
Safety |
14:32 |
Wind speeds exceeding 110km/hr in region 3 |
Ops |
14:33 |
Coastal evac complete. 3 centres open. |
Intel |
14:35 |
Satellite model update: new low forming NE |
📣 Public & Internal Comms Log
- Categorised: Public, Media, Internal
- Exportable for audit trail
- Includes status flags (Scheduled / Sent / Acknowledged)
| Type | Time | Message Summary |
|---|---|---|
Public |
14:36 |
Civil Defence Alert pushed to North Island |
Media |
14:37 |
Press release: All state highways close |
Team |
14:38 |
SitRep to Planning due at 15:00 |
💬 Internal Chat & Video Threads (By Section)
- Teams communicate by section
- Alerts controller to unread or critical messages
- Seamless video escalation with transcription capture
🧾 Auto-Compiled SitReps
- Snapshot of key operational info
- AI compiles structured reports for internal/external briefings
- Time-stamped archive with download/export links
Intelligence
Inform every decision with verified, real-time data.
Common Operating Picture (COP)
Geo-Intelligence / Live Map Intelligence
- Incidents (confirmed & pending)
- Evacuation routes / Road closures
- Population density
- Hospitals, schools, marae, shelters
- Vulnerable communities
- Power / water infrastructure status
- Fire spread (NIWA FireMap)
- Flooding projections
- Traffic heatmaps
Real-Time Risk Assessment Feeds
UAV / Satellite Feed Viewer
Data Layers
Intelligence Breifs
Briefing One
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Briefing Two
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Crowdsourced Intelligence Panel
- Community-powered data with verification workflow.
- Incoming Reports Feed
- Geo-tagged, time-stamped submissions
- Categories: hazard, request, observation, disruption
- Moderation Dashboard
- AI pre-screening for spam/duplicates
- Analyst approval/flagging
- Verified items shown on COP
Planning Dashboard
- Status: Operational Period: 2 - IAP: Draft v3
- New IAP
- Sync with Ops
- Settings
Mission: Coordinate strategy and anticipate the evolving emergency landscape through structured, multi-agency planning and projections.
- Current Ops
- 24hr View
- 7-Day Plan
- Scenario Planner
- GIS View
📄 Incident Action Plan Builder
Objectives
Situational overview
Operational period
Resource needs
Key messages / Comms strategy
📅 Timeline Tools
- Now
- 24hr
- 7-Day
🔄 Scenario Planner
- Cyclone
- Mass Evacuation
- Pandemic
- etc
🗺 GIS Risk Map
- Staging zones, routes, hazards
- Real-time overlays (weather, population density)
🧾 Planning Summary
Snapshot cards:
- 🟢 Objectives Count
- 🔴 Pending Approvals
- 🟡 Resource Gaps
“Download PDF Summary” button
✅ Activation Checklist
- Tactical objectives ✔️
- Comms approved ✔️
- Resources confirmed ❌
- Welfare briefed ✔️
- Controllers signed off ❌
Integration Feed
- Real-time updates:
- Planning ↔ Logistics sync
- AI alerts (e.g., unmet objectives flagged)
- Comments / feedback from agency leads
- Chat panel toggle
- “Push Update to Ops” button
- Last updated by: [Planner Name]
- At Date/Time: [Time]
- Audit Trail Link
- Help / Training
- Contact Support
Manage tasks, teams, and tactical activities.
- Live operational tasking board (drag-and-drop interface)
- Resource allocation and tracking (vehicles, staff, equipment)
- Team status views (on-duty, en-route, active, completed)
- Integration with Fire, Police, Ambulance, Defence systems
Deliver resources when and where they’re needed.
- Supply chain management and inventory dashboards
- Transport route planning with real-time traffic/weather overlays
- Hub-and-spoke distribution network visualisation
- Lifeline utilities status board (power, water, telco, etc.)
Protect responders, volunteers, and the public.
- Field crew safety tracking (wearables, check-ins, zones)
- Hazards register with live incident updates
- Alerts for toxic environments, biohazards, structural risks
- Personal Protective Equipment (PPE) allocation and usage logs
Communicate quickly, clearly, and consistently.
- Situation reports (SitReps) auto-generated and templated
- Media management and public updates (social, press, TV)
- Internal briefings and message logs
- Official alert dissemination via EMIS / Emergency Mobile Alert (EMA)
Support the people behind the numbers.
- Evacuation centre capacity tracking
- Displaced persons register with family reunification tools
- Emergency housing, food, and support service availability
- Psychosocial support links for staff and public
Transition to recovery with no loss of momentum.
- Immediate needs assessment
- Debrief logs and operational handover tools
- Early recovery actions flagged during response
Data integration into the Recovery tab
From response to resilience — empowering Aotearoa’s recovery journey
Purpose
The Recovery tab is your command environment for restoring normalcy, rebuilding stronger, and supporting communities well beyond the immediate crisis. It enables agencies, councils, iwi, and partners to collaborate seamlessly across relief, reconstruction, and long-term resilience.
Use this Tab to...
- Coordinate transition from emergency response to recovery seamlessly
- Deliver relief services such as housing, financial aid, and psychosocial support
- Plan and track reconstruction of homes, infrastructure, and assets
- Engage with communities to shape equitable, resilient futures
- Collaborate across agencies, councils, iwi, and NGOs
- Monitor wellbeing, progress, and risks over time
- Embed climate resilience, innovation, and smarter infrastructure in rebuilds
- Report accurately to government, stakeholders, and the public
Who it’s for
This tab is designed for:
- Emergency management leaders coordinating multi-agency recovery
- Government agencies (local, regional, and national)
- City, district, and regional councils
- Iwi, hapū, and community leaders
- Welfare and health organisations
- Infrastructure and utility providers
- Insurance and regulatory bodies
- Non-profits and recovery partners
- The public, who need visibility and updates on the recovery journey
Dashboards
Seamless transition from active response to recovery.
- Live community status dashboards
- Demobilisation and continuity planning
- Psychological and responder welfare check-ins
- Ongoing resource coordination
Immediate support for those affected.
- Accommodation and essentials distribution
- Health, wellbeing, and social support services
- Volunteer coordination and NGO interface
- Real-time request and response tracking
Organise and deliver the physical rebuild.
- Damage assessments and rebuild tracking
- Council and contractor workflows
- Budget, procurement, and compliance dashboards
- Resilient design templates and digital twin previews
Create a more resilient, inclusive future.
- Community wellbeing indicators
- Stakeholder engagement tools
- Innovation and climate adaptation labs
- Ongoing risk reduction and resilience planning
⬅️ Back to Readiness & Response
Benefits
Faster Response Times
Real-time intelligence and automation reduce decision-making lag.
Unified Coordination
Bring local, regional, and national agencies onto one shared platform.
Risk Reduction
Pre-plan, scenario-model, and proactively mitigate disaster impacts.
Transparency & Reporting
Generate live status updates, audit trails, and post-event analysis.
Mobile-First & Field-Ready
Command from HQ or the field with tablet and smartphone access.
Secure & Scalable
Built with enterprise-grade security and disaster-proof hosting.
Who It's For
Emergency Services & Civil Defence
Government Agencies & Local Authorities
Critical Infrastructure Providers
Health, Transport & Utility Sectors
Iwi and Community Leaders
Large Organisations with Continuity Plans
Use It To...
- Coordinate region-wide disaster response
- Monitor live alerts and incident escalation
- Track and allocate emergency resources
- Maintain communication with dispersed teams
- Engage the public with accurate, timely updates
- Transition smoothly from emergency to recovery